When you internet conection is via proxy-server problems with activation and loading basemaps can occure.

In this case you should set up proxy-server parameters in Sputnik.ini file.

The file is located in the installation folder, the default location is: C:\Program Files\GeoScan\Sputnik

To configure the proxy (for instance, proxy IP address -, port - 8080, login - someUserName,  password - somePassword) add the following keys:


Be shure that ports 80 and 443 are opened.